Ethiopian Cargo and Logistics Services is ready to serve you 24/7 both with scheduled and charter flights using the cabin and belly hold of our passenger aircraft in addition to our freighters.
Keep yourself Safe from COVID-19
We at Ethiopian Airlines have prepared the below video to help our esteemed customers and Employees.
Let us draw attention to safety and prevention in order to help fight this Global health crisis.
— Stay safe —
Ethiopian Brings Convenience to Cargo Customers through Digitized Service
Ethiopian Airlines, the Largest Aviation Group in Africa and SKYTRAX Certified Four Star Global Airline, introduced a mobile app and chatbot-assisted shipment tracking service to elevate cargo customers’ experience.
The mobile app, which is now available for Android, will bring convenience to Ethiopian Cargo & Logistics Services customers through a range of self-service features including checking flight schedule, cargo tracking and charter requests at the swipe of a finger, while the Ethiopian Chatbot enables customers to access up-to-date information and track their shipment on Messenger and Telegram.
“As a customer-centric airline, we always seek ways to better serve our customers and bring more digital options to their fingertips,” says Miretab Teklaye, Director Group Integrated Marketing Communications at Ethiopian. “The newly unveiled cargo mobile app and chatbot-assisted cargo tracking service will bring convenience for our customers allowing them to access real-time updates about their shipments and to process their charter requests. As the number of mobile app and messaging platform users grows globally, we will leverage our in-house digital capabilities to further elevate customers’ experience by taking our digital service to the platforms of their choice.”
Ethiopian Cargo Come up with More Options for Customer’s Feedback
Customers can give us their feedback with the like or dislike direct from the email signature page of the outlook email communication.
We are waiting for your comment, as what you say is the base for how we serve you.
Its Operations in the Wake of COVID-19 Ethiopian Cargo Recalibrates Its Operations in the Wake of COVID-19
Ethiopian Cargo & Logistics Services, the multiple award-winning and largest cargo network operator in Africa, is adapting its operations to the evolving global demand for air cargo services following the COVID-19 pandemic. In response to the current situation, Ethiopian Cargo has extended its reach to 74 destinations globally, and caters to charter flight needs anywhere in the world boundlessly, carrying much needed medical supplies in the ongoing fight against COVID-19.
In the month of March alone, Ethiopian transported a total uplift of over 45,848 tons of cargo to different parts of the world deploying both its freighters and passenger fleet. The shipments include pharmaceuticals, medical supplies and healthcare products carried with 86 charter flights using B777 freighters, each with a capacity of 100 tons, in response to the COVID-19 pandemic.
“Agility being a key part of our competencies, we have recalibrated our cargo operations and networks in light of the current demand in air cargo business,” says Tewolde GebreMariam, Ethiopian Group CEO. “We are carrying medical supplies in both scheduled and charter flights using the cabin and belly hold of our passenger aircraft besides our cargo fleet. Despite the grim situation the world is grappling with, we feel heartened by the small contribution we are making to curb further loss of lives by carrying critical medical supplies where they are needed the most. I would like to thank my colleagues at Ethiopian Cargo & Logistics Services who are working 24/7 to provide air cargo service the world needs critically in this difficult time.”
It is to be recalled that Ethiopian recently delivered medical supplies – including testing kits, masks and protective suits – donated by Jack Ma and Alibaba Group to African countries with the initiative of Ethiopian Prime Minister Dr Abiy Ahmed.
10 million protective masks for Switzerland
The African airline Ethiopian Airlines had a life-saving cargo on board on its flight to Zurich. The Boeing 777-200LR (cargo) brought 10 million protective masks and a total of 60 tons of medical goods to Zurich. The relief supplies were brought to Switzerland from China and carried out on behalf of the federal government.
Ethiopian Airlines operates Virus Aid Flight to five African countries
ADDIS ABABA: Ethiopian Airlines has operated a COVID-19 aid flight with medical equipment from Ethiopia to Djibouti, Sudan, Eritrea, Somalia and Tanzania on behalf of the World Health Organization (WHO) as part of an effort to reach 95 countries most at risk from the virus
Later the same day Donald Trump announced he was cutting off funding to the WHO, accusing the organisation of “covering up the spread of the coronavirus”. As of January 2020, the US owed the WHO US$99.16 million.
The WHO cargo, shipped by the World Food Programme (WFP), includes one million facemasks and enough personal protective equipment for health workers treating more than 30,000 patients across the continent plus laboratory supplies to support surveillance and detection.
“Thanks to the government of the United Arab Emirates for its generous support of this operation, WHO’s regional logistics hub in Dubai has played a key role in making sure these supplies are prepared and shipped to where they are most needed,” said Ahmed Al-Mandhari, the regional director for the Eastern Mediterranean.
“This is by far the largest single shipment of supplies since the start of the pandemic, and will ensure that people living in countries with some of the weakest health systems are able to get test and treated, while ensuring that health workers on the frontlines are properly protected,” he added.
Ethiopian extends its global network; uplifts 45,848 tons of cargo
Ethiopian Cargo has extended its reach to 74 destinations globally, and is catering to charter flight needs anywhere in the world boundlessly, carrying much needed medical supplies in the ongoing fight against Covid-19. Ethiopian is adapting its operations to the evolving global demand for air cargo services amid the pandemic.
Ethiopian transported a total uplift of over 45,848 tons of cargo to different parts of the world deploying both its freighters and passenger fleet, In the month of March alone. The shipments include pharmaceuticals, medical supplies and healthcare products carried with 86 charter flights using B777 freighters, each with a capacity of 100 tons.
“Agility being a key part of our competencies, we have recalibrated our cargo operations and networks in light of the current demand in air cargo business,” said Tewolde GebreMariam, Ethiopian Group CEO. “We are carrying medical supplies in both scheduled and charter flights using the cabin and belly hold of our passenger aircraft besides our cargo fleet. Despite the grim situation the world is grappling with, we feel heartened by the small contribution we are making to curb further loss of lives by carrying critical medical supplies where they are needed the most. I would like to thank my colleagues at Ethiopian Cargo & Logistics Services who are working 24/7 to provide air cargo service the world needs critically in this difficult time.”
Ethiopian Cargo Deploys Its Advanced Pharma Wing in the Global Fight Against COVID-19
In response to the growing demand for air cargo services following the spread of COVID- 19, Ethiopian has been deploying its massive cargo capacity to facilitate the flow of essential cargo such as medical supplies wherever they are needed. The state-of-the-art Pharma Wing of Ethiopian Cargo & Logistics Services, which is housed within the largest trans-shipment terminal in Africa, has been central to the airline’s effective handling and shipping of medical supplies across Africa and beyond.
Equipped with temperature controlled pharma handling storage covering an area of 54,000 sq. m, the Pharma Wing is suitable for handling medical supplies in different temperature ranges through the use of active containers and real-time temperature monitoring system. Dedicated and trained staff stationed at the facility ensure that all operations are carried out in line with the rules and regulations of IATA and other regulatory bodies throughout the supply chain.
Commenting on the critical role of Ethiopian Cargo & Logistics Services and its facilities amidst the pandemic, Ethiopian Group CEO Tewolde GebreMariam remarked, “Ethiopian Airlines has been a key enabler in the global effort to conquer COVID-19 by facilitating the shipment of life-saving medical supplies to different parts of the world. We feel privileged to serve the world in this difficult time deploying our state-of-the-art Pharma Wing as well as our cargo and passenger fleet. Now that Addis Ababa is designated as Humanitarian Air Hub by WFP and WHO owing to our advanced facilities, vast network of 127 international destinations and fleet, we will further bolster our efforts as the leading air cargo service provider in Africa.”
Currently, Ethiopian Cargo & Logistics Services is transporting an average 1.4 million kg of temperature-sensitive healthcare products monthly including medicines, biologicals, bio-technologies, diagnostics, vaccines and medical devices among others. It is to be recalled that different UN Agencies, donor governments and philanthropists are using Addis Ababa as a hub to distribute medical supplies across Africa as part of the global effort to contain COVID-19.
Ethiopian’s Pharma Wing responds to Covid-19 Globally
Ethiopian Airline has been deploying its massive cargo capacity to facilitate the flow of essential cargo such as medical supplies wherever they are needed, In response to the growing demand for air cargo services following the spread of Covid-19. The Pharma Wing of Ethiopian Cargo & Logistics Services, which is housed within the largest trans-shipment terminal in Africa, has been central to the airline’s effective handling and shipping of medical supplies across Africa and beyond.
Currently, Ethiopian Cargo & Logistics Services is transporting an average 1.4 million kg of temperature-sensitive healthcare products monthly including medicines, biologicals, bio-technologies, diagnostics, vaccines and medical devices among others.
Equipped with temperature controlled pharma handling storage covering an area of 54,000 sq. m, the Pharma Wing is suitable for handling medical supplies in different temperature ranges through the use of active containers and real-time temperature monitoring system.
Dedicated and trained staff stationed at the facility ensure that all operations are carried out in line with the rules and regulations of IATA and other regulatory bodies throughout the supply chain.
Commenting on the critical role of Ethiopian Cargo & Logistics Services and its facilities amidst the pandemic, Ethiopian Group CEO Tewolde GebreMariam remarked, “Ethiopian Airlines has been a key enabler in the global effort to conquer COVID-19 by facilitating the shipment of life-saving medical supplies to different parts of the world. We feel privileged to serve the world in this difficult time deploying our state-of-the-art Pharma Wing as well as our cargo and passenger fleet. Now that Addis Ababa is designated as Humanitarian Air Hub by WFP and WHO owing to our advanced facilities, vast network of 127 international destinations and fleet, we will further bolster our efforts as the leading air cargo service provider in Africa.”
It is to be recalled that different UN Agencies, donor governments and philanthropists are using Addis Ababa as a hub to distribute medical supplies across Africa as part of the global effort to contain Covid-19.